Shipping Policy
Orders from Multiple Brands
Local Stores Nation is a marketplace that brings together a variety of independent brands and businesses. If your order contains products from more than one brand, each brand will process, pack, and dispatch its items separately. As a result, you may receive multiple deliveries, separate shipping confirmations, and individual tracking numbers for each shipment.
Tracking Your Order
Each brand is responsible for providing shipment and tracking information directly to the customer using the contact details supplied at checkout. Tracking details will be issued once the relevant order has been processed and dispatched.
For order updates, delivery enquiries, shipment tracking, or any delivery-related concerns, customers are encouraged to contact the relevant brand directly.
Delivery Timeframes
Delivery times may vary between brands, products, and locations, as each seller independently manages its own fulfilment, inventory, and logistics processes. Estimated delivery timeframes, where provided, are intended as a guide and may be subject to change due to factors beyond the seller’s control, including courier delays, stock availability, public holidays, and peak trading periods.
Shipping Responsibility
Each brand is solely responsible for the packaging, dispatch, and delivery of its products. While Local Stores Nation strives to provide a seamless shopping experience, shipping services are fulfilled by the individual sellers and their chosen delivery partners. Any shipping-related queries, delays, or claims should therefore be directed to the relevant brand.
Showcase your brand alongside South Africa’s
growing community of local businesses.